FAQs
How to maintain my countertops clean?
To effectively maintain the cleanliness of your countertops, it is important to follow a few essential guidelines:
Regular Cleaning: Clean your countertops daily using a mild, non-abrasive cleaner specifically designed for your countertop material. Avoid harsh chemicals or abrasive scrubbers that can damage the surface.
Immediate Spill Cleanup: Quickly wipe up any spills to prevent staining or etching. Use a gentle cleaning solution and a soft cloth or sponge to gently blot the area.
Avoid Cutting Directly: Use cutting boards or protective mats when working with knives or sharp objects. This will prevent scratches and preserve the countertop's surface.
Hot Pans and Heat Protection: Always use trivets or hot pads under hot pots, pans, or heated appliances to protect the countertop from heat damage.
Avoid Harsh Chemicals: Refrain from using harsh chemicals, such as bleach or ammonia, as they can damage the finish or discolor the countertop. Stick to mild, pH-neutral cleaners recommended for your specific countertop material.
Sealant Maintenance: If your countertop is sealed, ensure that the sealant is regularly maintained as per the manufacturer's instructions. This will help protect the surface from stains and maintain its appearance.
Gentle Cleaning Tools: Use soft microfiber cloths, sponges, or non-abrasive cleaning pads to avoid scratching the surface. Avoid using abrasive scrub brushes or steel wool.
Routine Inspections: Regularly inspect your countertops for any signs of damage, such as cracks or chips. Promptly address any issues to prevent further damage.
By following these guidelines and maintaining a consistent cleaning routine, you can ensure the longevity and cleanliness of your countertops, keeping them looking beautiful for years to come.
How do I get rid of stains?
Step 1: Prepare the cleaning solution by carefully combining 2 tablespoons of baking soda with 1 teaspoon of hydrogen peroxide in a small bowl. Thoroughly mix the ingredients until they form a cohesive paste.
Step 2: Generously apply the paste onto the stained area, ensuring it is completely covered. Next, place a sheet of plastic wrap over the paste, effectively sealing it in. Allow the paste to remain undisturbed for a period of 24 hours.
Does RMB do any plumbing?
Kindly be advised that our professional services focus solely on areas outside the scope of plumbing connections or disconnections, as well as electrical work. It is important to note that we do not assume any responsibility for tasks associated with these specific domains.
What policy does RMB offer?
This Warranty Policy outlines the terms and conditions of the warranty coverage provided by RMB Distribution ("RMB") for the products and services offered. Please read this policy carefully before proceeding with any purchase.
Warranty Coverage
RMB provides a one-year warranty on all products and services exclusively manufactured and installed by RMB ("Covered Items"). This warranty ensures that the Covered Items are free from defects in materials and workmanship under normal use and service.
Warranty Limitations
Please note that this warranty does not extend to any third-party materials used in conjunction with RMB's products or services. RMB shall not be held responsible for the performance, quality, or warranty claims related to any third-party materials, including but not limited to plumbing fixtures, electrical components, or other accessories incorporated into the project.
Warranty Claims Procedure
In the event of a warranty claim, the following procedure must be followed:
a. Notify RMB: Contact our customer service department within the warranty period to report any covered defects or issues. Provide detailed information regarding the nature of the problem and the specific Covered Items affected.
b. Evaluation and Resolution: RMB will evaluate the reported issue and, at its sole discretion, determine the appropriate resolution. This may involve repair, replacement, or other remedial actions as deemed necessary by RMB to rectify the covered defect.
c. Warranty Exclusions: The warranty does not cover defects or damages caused by improper use, negligence, accidents, modifications, unauthorized repairs, natural disasters, or any other circumstances beyond RMB's control.
Warranty Transferability
This warranty is non-transferable and applies solely to the original purchaser of the Covered Items from RMB.
Limitation of Liability
RMB's liability under this warranty is limited solely to the repair, replacement, or refund of the Covered Items at its discretion. RMB shall not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use the Covered Items, or any other costs or expenses incurred.
Governing Law
This Warranty Policy shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
Please retain your purchase receipt or any relevant documentation as proof of purchase for warranty claims.
For any inquiries or to initiate a warranty claim, please contact our customer service department at (972) 564-2505.
RMB reserves the right to modify or update this warranty policy at its discretion. Any such changes will be communicated to customers in advance.
Thank you for choosing RMB. We are committed to providing you with quality products and services, and we stand behind our work with this warranty coverage.
Does RMB apply sealer?
Indeed, as part of our professional process, we diligently apply a sealer both before the product leaves our shop and again thereafter.